F.A.Q.
Do you have some questions
Accommodation
How i secure my reservation ?
We request a 20% deposit to secure the reservation in most of our properties and activities. This can be paid either by Bank transfer or Paypal.
Can i cancel the reservation ?
Yes you can cancel the reservation. The return of the deposit will depend on how long is from the check-in day.
100% refund untill 30 days before
What Time can i arrive ?
Any time we only need it if you can let us know in advance .
What´s checkin and checkout times ?
Check-in is after 3pm and the check-out before 12am. however we are flexible and only request this to be complied if there are people check-in on the day of your arrival or vice-versa.
What my reservation include ?
All the facilities listed under the propertie type, and a 10% discount in other activities or rentals in our site.
Equipment rentals
What i need to do a equipment rental ?
You only need a valid identification document.some equipments may be subject to a warranty deposit .