F.A.Q.

Do you have some questions

Accommodation

How i secure my reservation ?

We request a 20% deposit to secure the reservation in most of our properties and activities. This can be paid either by Bank transfer or Paypal.

Can i cancel the reservation ?

Yes you can cancel the reservation. The return of the deposit will depend on how long is from the check-in day.

100% refund untill 30 days before

What Time can i arrive ?

Any time we only need it if you can let us know in advance .

What´s checkin and checkout times ?

Check-in is after 3pm and the check-out before 12am. however we are flexible and only request this to be complied if there are people check-in on the day of your arrival or vice-versa.

What my reservation include ?

All the facilities listed under the propertie type, and a 10% discount in other activities or rentals in our site.

Equipment rentals

What i need to do a equipment rental ?

You only need a valid identification document.some equipments may be subject to a warranty deposit .